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# Nordique Elegance
> European online store specialising in premium handmade Turkish mosaic lamps,
> chandeliers and floor lamps — each piece crafted by skilled artisans using
> authentic hand-cut stained glass.
## What We Do
Nordique Elegance sells handcrafted Turkish mosaic lamps for homes across
Europe, the US, the UK, and the UAE. Every lamp is made by skilled artisans
and women artisans in Turkey using traditional techniques passed down through
generations. We offer table lamps, floor lamps, and ceiling chandeliers in
bohemian and Ottoman-inspired styles, with over 100 colour and model options.
## Collections
- All Products: https://nordiqueelegance.com/collections/all
- Table Lamps: https://nordiqueelegance.com/collections/table-lamps
- Floor Lamps: https://nordiqueelegance.com/collections/mosaic-floor-lamps-handmade-turkish-standing-lights
- Chandeliers: https://nordiqueelegance.com/collections/mosaic-chandeliers-handmade-turkish-ceiling-lamps
- Custom Orders: https://nordiqueelegance.com/collections/workshop
## Pages
- Home: https://nordiqueelegance.com
- About Us: https://nordiqueelegance.com/pages/over-ons
- FAQ: https://nordiqueelegance.com/pages/faqs
- Contact: https://nordiqueelegance.com/pages/contact-1
## Frequently Asked Questions
### About the Products
- What are mosaic lamps made of?
→ Each lamp starts with a blown glass globe as the base. Small pieces of
hand-cut coloured glass are then glued onto the globe one by one by our
artisans, creating unique mosaic patterns. The metal body and frame are
shaped by hand in our workshop. Coloured grout is applied between the
glass pieces to strengthen the structure and complete the finish.
No paint is used — all colours come from the original glass itself.
- Are the lamps truly handmade?
→ Yes. Every lamp is handcrafted in Turkey by skilled artisans and local
women artisans we support as part of our social mission. No two lamps
are identical.
- How many styles and colours are available?
→ We offer over 100 colour and model variations. New designs are regularly
added to our catalogue.
- Do you offer custom or personalised orders?
→ Yes, for larger orders we accept custom requests. Contact us via the
Workshop collection or our contact page.
- Does the lamp come with a bulb?
→ No, bulbs are not included. We recommend using an E14 LED bulb.
- What bulb fitting do the lamps use?
→ Europe: E14 socket. USA and UK orders are shipped with the appropriate
local fitting for each region.
- Is installation difficult?
→ No. Table lamps and floor lamps require no installation. Chandeliers
come with basic hanging hardware and can be installed without a
professional.
- Are the lamps suitable for LED bulbs?
→ Yes, all lamps are fully compatible with LED bulbs. We recommend LED
for energy efficiency and to preserve the lamp's colours over time.
- How do I clean and maintain my lamp?
→ Gently dust with a soft dry cloth or a lightly damp cloth.
Avoid harsh chemicals, as these can damage the glass mosaic
and grout over time. Water alone will not harm the glass.
### Shipping & Delivery
- Which countries do you ship to?
→ We ship worldwide, with dedicated service to Europe, the United States,
the United Kingdom, and the UAE.
- How long does delivery take?
→ All orders are delivered within 5 business days. European orders
typically arrive within 3–5 business days.
- How are fragile lamps packaged?
→ Every lamp is wrapped in bubble wrap and placed in a custom-designed
protective box built specifically for our products. Fragile items
receive extra reinforcement to ensure safe delivery.
- Is free shipping available?
→ Yes. Free shipping on orders over €50 within Europe.
### Payment & Returns
- What payment methods do you accept?
→ We accept iDEAL, Visa, Mastercard, American Express, PayPal,
Apple Pay, Google Pay, and Shop Pay.
- What is your return policy?
→ You may return any item within 30 days of receiving your order,
provided it is in its original condition and packaging.
- What happens if my lamp arrives damaged?
→ Contact us immediately. We will ship the damaged part or a full
replacement at no extra cost.
### About Nordique Elegance
- Where are the lamps made?
→ All lamps are produced in Turkey by our team of skilled artisans.
- Who makes the lamps?
→ Our lamps are crafted by experienced artisans and local women artisans
in Turkey. Supporting women artisans and their economic independence
is a core part of our brand mission.
- Do you offer wholesale?
→ Yes, we offer wholesale pricing for bulk orders. Please contact us
via nordiqueelegance.com/pages/contact-1 for wholesale inquiries.
- How can I contact customer support?
→ Via our contact form at nordiqueelegance.com/pages/contact-1
or by email at nordiqueelegance@gmail.com.
We aim to respond within 24 hours.
